Staff Field Engineer

Grafana Labs
Germany
Workplace: RemoteFull timeEUR 137,000 - 164,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Mentorship","Cross-functional partnership","Technical storytelling","Content creation","Debugging"]

Advise and support Grafana’s most strategic customer deals with little to no supervision, acting as a subject-matter expert across core Grafana Platform technologies. Lead end-to-end creation and curation of technical enablement content (workshops, guides, demo scripts), maintain live demo/workshop infrastructure, and help shape product direction through customer feedback and planning-cycle influence. Serve as a mentor and technical guide for solution engineering teams and represent Grafana at events and marketing engagements.

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FursaFursa
Grafana Labs
Grafana Labs
1 day ago

Staff Field Engineer

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Last checked: 9 hours agoStatus: Live

Job Summary

Advise and support Grafana’s most strategic customer deals with little to no supervision, acting as a subject-matter expert across core Grafana Platform technologies. Lead end-to-end creation and curation of technical enablement content (workshops, guides, demo scripts), maintain live demo/workshop infrastructure, and help shape product direction through customer feedback and planning-cycle influence. Serve as a mentor and technical guide for solution engineering teams and represent Grafana at events and marketing engagements.
Location: Germany
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise and support strategic deals and customer engagements by collaborating with Solution Engineers and Observability Architects on complex technical challenges without supervision.
  • •Operate as a company-recognized SME, building new reference architectures, addressing competitive objections, and influencing customer adoption of newer technologies.
  • •Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) and establish a repeatable content review cadence aligned with the product roadmap.
  • •Architect, engineer, and maintain live production environments for demo, workshop, and POV infrastructure at scale, ensuring reliability, security, and uptime.
  • •Mentor Senior and Staff Solution Engineers and Field Engineers while representing Field Engineering in product planning cycles and participating in strategic marketing events (presentations, panels, webinars, conferences, blogs).

Pay and Benefits

Salary: EUR 137,000 - 164,000 annually
Equity and Bonus:Equity
Perks:RsusRemote WorkPaid Leave

Key Requirements

  • •Minimum 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent) such as SRE, Developer, Architect, or presales Solution Architect.
  • •Expert understanding of Grafana and associated technologies, with SME depth in at least one Grafana Platform area and deep working knowledge across observability tools.
  • •Expert-level knowledge in an adjacent domain (e.g., IoT, AI/ML) beyond core observability, with demonstrated domain knowledge across the broader Grafana ecosystem.
  • •Experience building and delivering product training assets (workshops, guides, structured content) adopted by the broader technical field organization.
  • •Comfortable with at least one modern programming language and the modern software development lifecycle, including debugging and investigation; working familiarity with Linux; ability to architect on a primary cloud (AWS, Azure, or GCP) with IaC tools like Terraform.
Experience:8+ yearsObservabilityOpen sourcePresalesSRECloud
Skills:MentorshipCross-functional partnershipTechnical storytellingContent creationDebugging
Tech Stack:GrafanaGrafana CloudLokiPrometheusTempoElasticSplunkDatadogLinuxAWSAzureGCPTerraformKubernetesDockerServerlessMicroservicesIaCAI tools

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn