NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Provide Tier 2 help desk support for NCIS, troubleshooting and resolving user issues while meeting service expectations. This role requires an active Top Secret clearance, supporting mission-critical IT operations from the Quantico, VA location. Work as part of the help desk team to ensure timely ticket handling, escalation when needed, and reliable end-user support for NCIS stakeholders.