Deal Desk Operations Analyst

Eve
United States
Workplace: RemoteFull timeUSD 110,000 - 150,000 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Analytical thinking","Cross-functional communication","Process improvement"]

Bridge commercial strategy and operations by administering CPQ and supporting day-to-day Deal Desk workflows across the quote-to-cash lifecycle. Validate pricing, manage approvals, configure products, and handle exceptions while keeping CPQ, CRM, and billing data aligned. Build KPI and executive reporting on quoting accuracy, cycle time, SLA performance, renewals, and retention. Partner cross-functionally to automate quoting, approvals, data validation, and reporting.

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FursaFursa
Eve
Eve
2 days ago

Deal Desk Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Bridge commercial strategy and operations by administering CPQ and supporting day-to-day Deal Desk workflows across the quote-to-cash lifecycle. Validate pricing, manage approvals, configure products, and handle exceptions while keeping CPQ, CRM, and billing data aligned. Build KPI and executive reporting on quoting accuracy, cycle time, SLA performance, renewals, and retention. Partner cross-functionally to automate quoting, approvals, data validation, and reporting.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Administer and maintain the CPQ platform including product catalog, pricing, quote templates, approval rules, and integrations.
  • •Run daily Deal Desk operations: quote creation, pricing validation, approval routing, product configuration, and exception management.
  • •Translate pricing, packaging, product, and policy changes into scalable system configurations and workflows.
  • •Maintain data integrity across CPQ, CRM, and billing systems so quoted, booked, and invoiced values align.
  • •Build operational and executive reporting for KPIs such as cycle time, SLA performance, exceptions, quote accuracy, renewals, and retention.

Pay and Benefits

Salary: USD 110,000 - 150,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionLife InsuranceDisabilityRemote WorkHome OfficePaid Leave

Key Requirements

  • •Three or more years of experience in Deal Desk, Sales Operations, Renewals Operations, Revenue Operations, or a related B2B SaaS function.
  • •Experience managing quoting, pricing validation, approval routing, product configuration, and commercial exceptions.
  • •Hands-on experience with CPQ platforms, preferably DealHub, and CRM systems such as HubSpot or Salesforce.
  • •Strong analytical and financial skills including deal modeling, KPI reporting, margin analysis, discount governance, and revenue recognition principles.
  • •Knowledge of SaaS retention metrics (gross/net revenue retention, renewal forecasting, retention, and expansion) and the ability to automate manual workflows.
Experience:3+ yearsB2B SaaS
Skills:Analytical thinkingCross-functional communicationProcess improvement
Languages:English
Tech Stack:CPQDealHubHubSpotSalesforceCRMQuote-to-cash

Company Brief

Eve
Eve is a legal AI platform for plaintiff law firms. Its EveOS product helps firms with intake, case analysis, drafting, discovery, and legal research, aiming to improve efficiency, compliance, and case outcomes across high-volume plaintiff practices.
Industry: LegalTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: San Mateo, United States
WebsiteLinkedIn