Delivery Hero

2 months ago

Strategic Account Manager Retail Croatia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Senior Account Manager will own strategic partner relationships end to end in the Q-Commerce space, driving partner growth, managing cross-functional integrations, negotiations, and performance analysis to optimize economics and expand grocery partnerships in Croatia.

Location: Zagreb

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own strategic partner relationships end to end, including P&L tracking, deep product integrations, co-marketing, and operational excellence
•Onboard new partners on the platform with required tools and information to start working
•Analyze partner KPIs and ensure MoM growth; prepare performance reports
•Lead contract renegotiations to establish sustainable economics for both parties
•Translate partner feedback into product, marketing and operations improvements

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceRemote WorkParental LeaveGym MembershipOnline TherapyMeal Allowance

Key Requirements

•Minimum 3 years of experience in Account Management and/or Business Consultant, mandatory in Retail Industry
•Analytical mindset
•Problem solver, able to identify root causes and drive to completion
•Excellent written and spoken communication
•Fluent in Croatian and English

Experience:3+ yearsRetailQ-CommerceAccount management

Skills:CommunicationNegotiationAnalytical thinkingCustomer focus

Languages:EnglishCroatian

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 months ago

Strategic Account Manager Retail Croatia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Zagreb

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Own strategic partner relationships end to end, including P&L tracking, deep product integrations, co-marketing, and operational excellence
•Onboard new partners on the platform with required tools and information to start working
•Analyze partner KPIs and ensure MoM growth; prepare performance reports
•Lead contract renegotiations to establish sustainable economics for both parties
•Translate partner feedback into product, marketing and operations improvements

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceRemote WorkParental LeaveGym MembershipOnline TherapyMeal Allowance

Key Requirements

•Minimum 3 years of experience in Account Management and/or Business Consultant, mandatory in Retail Industry
•Analytical mindset
•Problem solver, able to identify root causes and drive to completion
•Excellent written and spoken communication
•Fluent in Croatian and English

Experience:3+ yearsRetailQ-CommerceAccount management

Skills:CommunicationNegotiationAnalytical thinkingCustomer focus

Languages:EnglishCroatian

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor