Data Science Manager - Merchants Team

Deliveroo
London
Workplace: HybridFull timeFunction: Data Science & Machine LearningSkills: ["People leadership","Coaching","Feedback","Stakeholder management","Prioritization"]

Lead a Data Science team focused on Deliveroo’s Merchants marketplace—acquiring, onboarding, supporting, and retaining the right merchant partners. Own analytical direction and measurable impact for a defined area, guiding experimentation, causal inference, and applied machine learning to improve supply models, order management, defect reduction, churn/retention, and self-serve partner tools. Partner with Product, Engineering, Strategy, Operations, and Commercial to set priorities and drive high-impact decisions.

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FursaFursa
Deliveroo
Deliveroo
1 month ago

Data Science Manager - Merchants Team

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead a Data Science team focused on Deliveroo’s Merchants marketplace—acquiring, onboarding, supporting, and retaining the right merchant partners. Own analytical direction and measurable impact for a defined area, guiding experimentation, causal inference, and applied machine learning to improve supply models, order management, defect reduction, churn/retention, and self-serve partner tools. Partner with Product, Engineering, Strategy, Operations, and Commercial to set priorities and drive high-impact decisions.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Own the analytical direction and measurable impact of a defined area within Merchants
  • •Lead and develop a team of approximately four to seven data scientists (hands-on management with technical involvement)
  • •Drive work across merchant acquisition and onboarding, supply models, order management, defect reduction, and churn/retention
  • •Identify high-value problems, guide the team’s analytical approach, and ensure outputs drive product/operational/commercial decisions
  • •Partner with Product, Engineering, Strategy, Operations, and Commercial to shape priorities, make trade-offs, and focus on highest-impact areas

Key Requirements

  • •Experience line managing data scientists and developing high-performing teams
  • •Strong background as a senior data science individual contributor
  • •Expertise in experimentation, causal inference, or applied machine learning
  • •Ability to guide technical work and translate data science into product, operational, or commercial decisions
  • •Strong stakeholder management skills and confidence working with senior leaders
Skills:People leadershipCoachingFeedbackStakeholder managementPrioritization

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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