Retail Supervisor - Full Time (San Francisco Premium Outlets)

Puma
United States
Full timeUSD 22.9 - 25.9Function: Communications, PR & CommunitySkills: ["Customer service","Communication","Teamwork","Problem-solving","Ability to learn"]

Lead store operations to deliver consistently excellent customer experience while supporting sales, KPI, and profitability targets. Assist the Store Manager/Assistant Store Manager with recruiting, training, development, and succession planning. Oversee payroll control and service-driven scheduling, manage merchandise opportunities, and drive inventory and shrink goals through physical counts. Ensure proper handling of inbound/outbound merchandise, follow all policies, and help maintain a safe, compliant work and shopping environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Puma
Puma
2 days ago

Retail Supervisor - Full Time (San Francisco Premium Outlets)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead store operations to deliver consistently excellent customer experience while supporting sales, KPI, and profitability targets. Assist the Store Manager/Assistant Store Manager with recruiting, training, development, and succession planning. Oversee payroll control and service-driven scheduling, manage merchandise opportunities, and drive inventory and shrink goals through physical counts. Ensure proper handling of inbound/outbound merchandise, follow all policies, and help maintain a safe, compliant work and shopping environment.
Location: United States
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in the store in line with brand values and service standards.
  • •Support store performance by helping achieve or exceed sales, KPIs, and profitability goals through planning and expense control.
  • •Assist the store leadership team with recruitment, training, development, and succession of high-performing employees.
  • •Manage payroll control and service-driven scheduling to maintain a profitable location and high service levels.
  • •Drive inventory/shrink performance, including physical inventory counts and handling incoming/outgoing merchandise while complying with all policies and maintaining a safe, compliant environment.

Pay and Benefits

Salary: USD 22.9 - 25.9

Key Requirements

  • •1–2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Ability to present information to large groups and communicate effectively.
  • •Strong team player with ability to learn quickly.
  • •Basic computer skills including MS Office and retail software; ability to walk/move constantly and lift/carry up to 30 pounds regularly.
Experience:RetailCustomer service
Skills:Customer serviceCommunicationTeamworkProblem-solvingAbility to learn
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn