Commercial Customer Service Banker - Japanese

U.S. Bancorp
Oregon
Workplace: OnsiteFull timeUSD 33.01 - 40.35Function: Customer Support (Service Desk)Experience: 5+ yearsEducation: associatesSkills: ["Communication","Customer service","Interpersonal skills"]

Serve as the primary daily point of contact for commercial banking customers, maintaining and expanding relationships through proactive support. Identify potential issues and compliance concerns, maximize client satisfaction, and encourage account growth by matching customers with relevant products and services. Build working knowledge of assigned accounts through frequent client contact and execution of standard departmental procedures.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Commercial Customer Service Banker - Japanese

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the primary daily point of contact for commercial banking customers, maintaining and expanding relationships through proactive support. Identify potential issues and compliance concerns, maximize client satisfaction, and encourage account growth by matching customers with relevant products and services. Build working knowledge of assigned accounts through frequent client contact and execution of standard departmental procedures.
Location: Oregon
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Act as the primary daily contact between commercial customers and the bank.
  • •Maintain and expand customer relationships by providing overall customer support services.
  • •Proactively identify potential problems and compliance issues to maximize client satisfaction.
  • •Identify products and services that meet customer needs and encourage expansion of the relationship.
  • •Develop working knowledge of assigned area and accounts through frequent client contact and execution of standard procedures.

Pay and Benefits

Salary: USD 33.01 - 40.35
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveAdoption AssistanceDisability

Key Requirements

  • •Associate's degree, or equivalent work experience.
  • •Five or more years of experience in the financial services industry.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Exceptional customer service skills.
  • •Proven credit support skills.
Experience:5+ yearsFinancial services
Education:Associate's
Skills:CommunicationCustomer serviceInterpersonal skills
Languages:Japanese
Tech Stack:Microsoft Office

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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