Sr Associate - Employee Workplace Solutions (Bangalore, KA, IN, 560001)

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 2-5 yearsEducation: bachelorsSkills: ["Customer relationship building","Teamwork","Independent judgment","Compliance","Problem solving"]

Drive new-to-bank account acquisition within international wealth and premier banking, meeting NTB targets through outbound corporate base sourcing. Sell retail banking products such as home loans, personal loans, cards, and premier services by providing clear product benefits and referral pathways. Build and maintain customer relationships, resolve complaints, and handle service requests within defined turnaround times while complying with HSBC rules and AML/KYC requirements.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Associate - Employee Workplace Solutions (Bangalore, KA, IN, 560001)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Drive new-to-bank account acquisition within international wealth and premier banking, meeting NTB targets through outbound corporate base sourcing. Sell retail banking products such as home loans, personal loans, cards, and premier services by providing clear product benefits and referral pathways. Build and maintain customer relationships, resolve complaints, and handle service requests within defined turnaround times while complying with HSBC rules and AML/KYC requirements.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Mid level

Key Responsibilities

  • •Source new accounts from a corporate base and meet New-To-Bank targets.
  • •Sell banking products including home loans, personal loans, cards, and premier services to potential customers.
  • •Provide clear information on features and benefits of bank products.
  • •Build and maintain good relationships with customers and handle customer-related problems and complaints.
  • •Comply with HSBC rules and work individually or in a team, contributing to a collaborative sales environment.

Key Requirements

  • •Minimum graduation (or as required for the role, whichever is higher).
  • •2–5 years relevant experience in retail banking and wealth management, preferably corporate employee/salary banking acquisition.
  • •Ability to deliver New-to-Bank acquisition and cross-sell targets for products such as personal loans, cards, and home loans via referral.
  • •Working knowledge of AML/KYC requirements, documentation standards, and complaint/service request handling within defined TATs.
  • •Familiarity with AI-enabled tools is an advantage.
Experience:2-5 yearsRetail bankingWealth managementCorporate employee/salary banking
Education:Bachelor's
Skills:Customer relationship buildingTeamworkIndependent judgmentComplianceProblem solving
Tech Stack:AI-enabled toolsAMLKYC

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn