Booker/File Clerk - Audi West Houston

Sonic Automotive
Houston
Workplace: OnsiteFull timeUSD 18 - 20 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Attention to detail","Integrity","Professionalism","Problem escalation"]

Receive customer and employee payments, calculate bills using the dealership computer system, and accurately record transactions on repair orders or counter tickets. Provide a friendly, professional customer-facing presence, including greeting visitors, handling service file updates, issuing receipts and refunds, and assisting accounting tasks. Verify end-of-shift totals, work with managers on pricing/product updates, and route questions or complaints to the appropriate service advisor or department.

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Sonic Automotive
Sonic Automotive
3 days ago

Booker/File Clerk - Audi West Houston

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Receive customer and employee payments, calculate bills using the dealership computer system, and accurately record transactions on repair orders or counter tickets. Provide a friendly, professional customer-facing presence, including greeting visitors, handling service file updates, issuing receipts and refunds, and assisting accounting tasks. Verify end-of-shift totals, work with managers on pricing/product updates, and route questions or complaints to the appropriate service advisor or department.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Calculate customer bills using the dealership’s computer system.
  • •Receive and record cash, checks, and credit card payments on repair orders and/or counter tickets; make change and issue receipts.
  • •Verify end-of-shift totals by reconciling repair orders/counter tickets against payments on hand.
  • •Work with department managers on new products/services and pricing changes; refer customer questions to the right person.
  • •Maintain service files, perform receptionist duties as requested, handle approved refunds, and follow safety policies while reporting accidents.

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •All applicants must be authorized to work in the USA.
  • •Pass pre-employment testing, including background checks, MVR, drug test, credit report, and have a valid driver license.
  • •Ability to read and comprehend instructions and information.
  • •Basic skills with computer and office machines (copier, credit card machine, telephone, adding machine).
  • •Professional personal appearance and ability to work well with customers in a friendly, helpful manner.
Experience:Automotive
Skills:Customer serviceAttention to detailIntegrityProfessionalismProblem escalation
Licenses:Valid driver license
Languages:English
Tech Stack:Dealership computer systemCopierCredit card machineTelephoneAdding machineRepair orderCounter ticket

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn