Test Center Administrator (FT)

Prometric
Huntsville
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Attention to detail","Multi-tasking"]

Serve as the face of the company at the testing center by welcoming examinees, verifying identification, and monitoring computer-based exams to ensure integrity. Apply test center policies and procedures, perform required security checks, and promptly resolve candidate issues. Maintain a secure environment and materials, support a fair testing experience, and represent the company’s mission and values. Full-time hours vary based on site operations.

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FursaFursa
Prometric
Prometric
2 months ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 days agoStatus: Live

Job Summary

Serve as the face of the company at the testing center by welcoming examinees, verifying identification, and monitoring computer-based exams to ensure integrity. Apply test center policies and procedures, perform required security checks, and promptly resolve candidate issues. Maintain a secure environment and materials, support a fair testing experience, and represent the company’s mission and values. Full-time hours vary based on site operations.
Location: Huntsville
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks, including the use of wands.
  • •Continuously monitor candidates as they complete exams and report/resolve issues with urgency.
  • •Maintain a secure environment and materials and safeguard the test center from misconduct (including scanning/recording fingerprint identification if applicable).

Pay and Benefits

Perks:Paid HolidaysPaid Training401kEmployee AssistanceVisionFsaSick TimeLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, and web browsing).
Experience:Customer service
Education:High School
Skills:Professional communicationAttention to detailMulti-tasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn