Process Support Engineer-Display-PVD-Guangzhou

Applied Materials
Guangzhou
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Root cause analysis","Relationship building"]

Provide on-site customer support for complex semiconductor equipment, including installations, system diagnoses, service, and repairs. Partner with customers to develop advanced process steps used to manufacture cutting-edge semiconductor chips. Design experiments (DOE), analyze technical data with statistics, compile conclusions, and troubleshoot difficult issues using root-cause analysis. Communicate across internal teams and the customer to build trusted relationships and solve a range of process and product problems.

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Applied Materials
Applied Materials
4 days ago

Process Support Engineer-Display-PVD-Guangzhou

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide on-site customer support for complex semiconductor equipment, including installations, system diagnoses, service, and repairs. Partner with customers to develop advanced process steps used to manufacture cutting-edge semiconductor chips. Design experiments (DOE), analyze technical data with statistics, compile conclusions, and troubleshoot difficult issues using root-cause analysis. Communicate across internal teams and the customer to build trusted relationships and solve a range of process and product problems.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support via on-site installations, system diagnoses, and service and repair of complex systems and equipment.
  • •Work with customers to develop leading-edge processes for manufacturing advanced semiconductor chips.
  • •Create hypothesis experiments and design of experiments (DOE); analyze data with statistics and compile reports with technical conclusions.
  • •Troubleshoot complex issues, perform multiple root-cause analyses, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and the customer to achieve goals with focus on building relationships and trust.
Travel: Extensive travel

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •2–4 years of experience in the semiconductor fab or equipment industry.
  • •English communication proficiency.
  • •Ability to design and run hypothesis experiments and DOE with data analysis and statistical methods (implied by role responsibilities).
  • •Ability to troubleshoot complex problems and perform root-cause analysis (implied by role responsibilities).
Experience:2-4 yearsSemiconductor fabEquipment industry
Education:Bachelor's
Skills:CommunicationProblem-solvingRoot cause analysisRelationship building
Languages:English

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
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