Abridge

1 week ago

Staff Mixed Methods Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Shape AI-powered healthcare by leading high-impact mixed methods user research that informs product strategy across clinical, revenue cycle, and AI-assisted workflows. Study real-world clinician and care-team workflows using interviews, contextual inquiry, workflow observation, surveys, and product data. Synthesize qualitative and quantitative evidence to identify unmet needs, adoption barriers, and trust dynamics, then partner cross-functionally to translate findings into roadmap implications while raising research rigor and ethics.

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead high-impact mixed methods research that shapes product strategy across clinical, revenue cycle, and AI-assisted workflows.
•Understand how clinicians, care teams, administrators, and healthcare stakeholders work in real-world settings through interviews, contextual inquiry, workflow observation, surveys, and product data.
•Identify unmet needs, adoption barriers, trust dynamics, and product opportunities across specialties, care settings, health systems, and user roles.
•Partner closely with Product, Design, Engineering, Data Science, Clinical, Customer Success, and Go-to-Market teams to translate research into product direction and roadmap implications.
•Triangulate qualitative and quantitative insights with product metrics, customer feedback, and domain expertise to support complex decisions while raising research rigor, ethics, and participant privacy.

Pay and Benefits

Salary: USD 216,750 - 255,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kHsa ContributionPaid ParentalRemote WorkPaid LeavePersonal DeviceFsaCommuter BenefitsSabbatical LeaveCoworkingLearning Budget

Key Requirements

•8+ years of user research experience, including Staff-level or equivalent experience leading complex, ambiguous research programs that influence product strategy.
•Background in healthcare research, including experience studying physician or care team workflows.
•Ability to independently design and execute both qualitative and quantitative research (interviews, contextual inquiry, surveys).
•Experience conducting foundational research that identifies unmet needs, product opportunities, and strategic roadmap implications.
•Strong analytical skills with comfort working with quantitative data, survey analysis, product metrics, and triangulating evidence across sources.

Experience:8+ yearsHealthcareAIEnterprise SaaS

Skills:Research synthesisStorytellingExecutive communicationCross-functional partnershipResearch ethicsJudgmentParticipant privacy sensitivityQuantitative analysis comfort

Tech Stack:SQLStatistical analysisSurveysProduct metricsEMREHRsAI

Company Brief

Abridge

Builds an enterprise-grade generative-AI platform that captures and summarizes patient–clinician conversations in real time to produce structured clinical documentation, integrated with EMRs to reduce clinician documentation burden and enable clinical and revenue workflows.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Abridge

1 week ago

Staff Mixed Methods Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco, New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Mid level

Key Responsibilities

•Lead high-impact mixed methods research that shapes product strategy across clinical, revenue cycle, and AI-assisted workflows.
•Understand how clinicians, care teams, administrators, and healthcare stakeholders work in real-world settings through interviews, contextual inquiry, workflow observation, surveys, and product data.
•Identify unmet needs, adoption barriers, trust dynamics, and product opportunities across specialties, care settings, health systems, and user roles.
•Partner closely with Product, Design, Engineering, Data Science, Clinical, Customer Success, and Go-to-Market teams to translate research into product direction and roadmap implications.
•Triangulate qualitative and quantitative insights with product metrics, customer feedback, and domain expertise to support complex decisions while raising research rigor, ethics, and participant privacy.

Pay and Benefits

Salary: USD 216,750 - 255,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kHsa ContributionPaid ParentalRemote WorkPaid LeavePersonal DeviceFsaCommuter BenefitsSabbatical LeaveCoworkingLearning Budget

Key Requirements

•8+ years of user research experience, including Staff-level or equivalent experience leading complex, ambiguous research programs that influence product strategy.
•Background in healthcare research, including experience studying physician or care team workflows.
•Ability to independently design and execute both qualitative and quantitative research (interviews, contextual inquiry, surveys).
•Experience conducting foundational research that identifies unmet needs, product opportunities, and strategic roadmap implications.
•Strong analytical skills with comfort working with quantitative data, survey analysis, product metrics, and triangulating evidence across sources.

Experience:8+ yearsHealthcareAIEnterprise SaaS

Skills:Research synthesisStorytellingExecutive communicationCross-functional partnershipResearch ethicsJudgmentParticipant privacy sensitivityQuantitative analysis comfort

Tech Stack:SQLStatistical analysisSurveysProduct metricsEMREHRsAI

Company Brief

Abridge

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 4.7

Website LinkedIn Glassdoor