Senior Project Manager

Zscaler
Bengaluru
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Organizational skills","Problem-solving","Collaboration","Growth mindset"]

Own the success of new customer deployments end-to-end, serving as the central point of contact throughout the deployment service period. Define and track success criteria, milestones, timelines, and metrics to keep projects on schedule while maximizing customer value. Coordinate internal teams and resolve complex escalations, maintaining rigorous documentation and educating customers on onboarding and post-sales support processes.

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FursaFursa
Zscaler
Zscaler
2 days ago

Senior Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own the success of new customer deployments end-to-end, serving as the central point of contact throughout the deployment service period. Define and track success criteria, milestones, timelines, and metrics to keep projects on schedule while maximizing customer value. Coordinate internal teams and resolve complex escalations, maintaining rigorous documentation and educating customers on onboarding and post-sales support processes.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Take full ownership of the success of new customer deployments as the central point of contact throughout the deployment service period.
  • •Define and track success criteria, metrics, milestones, and timelines to keep projects on schedule and deliver maximum value.
  • •Cultivate relationships with key customer stakeholders to ensure organizational alignment and timely completion of deliverables.
  • •Navigate and resolve complex account escalations by mobilizing internal resources and technical experts for swift resolution.
  • •Maintain rigorous documentation and project tracking, educating customers on onboarding tools and post-sales support processes.

Pay and Benefits

Perks:Health InsurancePaid LeaveParental LeaveRetirementLearning Budget

Key Requirements

  • •Bachelor’s degree in Engineering, Business, or a related field.
  • •5+ years of professional project management experience.
  • •Technical literacy in security fundamentals including firewalls, proxies, and web security gateways.
  • •Exceptional communication and organizational skills to lead and facilitate large-scale customer presentations.
  • •Demonstrated curiosity about AI tools, including integrating new technologies to enhance workflows and problem-solving.
Experience:CybersecuritySaaS
Education:Bachelor's
Skills:CommunicationOrganizational skillsProblem-solvingCollaborationGrowth mindset
Certifications:PMP
Languages:English
Tech Stack:AI toolsFirewallsProxiesWeb security gateways

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn