DeepL

3 weeks ago

Technical Solutions Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Partner with Customer Success and Onboarding teams to support enterprise customers implementing the DeepL platform. Act as a trusted technical advisor to prospects and clients—translating business requirements into technical solutions, troubleshooting API and authentication integration challenges, and helping customers embed DeepL within their architecture. Lead and deliver customer enablement tools and collateral, and feed future product needs back to the product team.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a trusted technical advisor to prospects and clients, consulting on strategic vision for the DeepL solution.
•Translate business requirements into technical solutions and explain complex technical concepts in simple language.
•Troubleshoot challenges customers face while setting up systems, including authentication and API integration issues.
•Support the technical customer relationship by delivering technical information and recommendations that drive confidence and satisfaction.
•Develop and deliver tools, collateral, and an enablement approach to maintain the Customer team’s technical knowledge, and share customer needs with product teams.

Pay and Benefits

Perks:Annual LeaveHybrid Work

Key Requirements

•Strong experience in a post-sales, implementation, or professional services role within the SaaS industry.
•Hands-on technical knowledge of REST APIs and understanding of integration and debugging.
•Experience with SSO frameworks, including Entra ID (Azure) (SCIM knowledge desirable).
•Experience supporting deployments such as browser extension deployment and enterprise tooling like Intune and GPO.
•Ability to lead technical, multi-stakeholder implementations on time and within scope while maintaining strong customer relationships.

Experience:SaaSPost-salesImplementationProfessional services

Skills:Customer relationship managementTechnical communicationProblem-solvingStakeholder managementAdaptability

Languages:FrenchSpanishPortuguese

Tech Stack:REST APIsSSOEntra IDAzureSCIMAuthentication systemsAPI integrationsIntuneGPOBrowser extension deployment

Company Brief

DeepL

DeepL builds Language AI products (DeepL Translator, DeepL Write, APIs and enterprise solutions) that provide high-accuracy translations and writing assistance to businesses and individuals, focusing on privacy, security and enterprise deployment.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Cologne, Germany

Founded: 2017

Glassdoor: 3.5

Website LinkedIn Glassdoor

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DeepL

3 weeks ago

Technical Solutions Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a trusted technical advisor to prospects and clients, consulting on strategic vision for the DeepL solution.
•Translate business requirements into technical solutions and explain complex technical concepts in simple language.
•Troubleshoot challenges customers face while setting up systems, including authentication and API integration issues.
•Support the technical customer relationship by delivering technical information and recommendations that drive confidence and satisfaction.
•Develop and deliver tools, collateral, and an enablement approach to maintain the Customer team’s technical knowledge, and share customer needs with product teams.

Pay and Benefits

Perks:Annual LeaveHybrid Work

Key Requirements

•Strong experience in a post-sales, implementation, or professional services role within the SaaS industry.
•Hands-on technical knowledge of REST APIs and understanding of integration and debugging.
•Experience with SSO frameworks, including Entra ID (Azure) (SCIM knowledge desirable).
•Experience supporting deployments such as browser extension deployment and enterprise tooling like Intune and GPO.
•Ability to lead technical, multi-stakeholder implementations on time and within scope while maintaining strong customer relationships.

Experience:SaaSPost-salesImplementationProfessional services

Skills:Customer relationship managementTechnical communicationProblem-solvingStakeholder managementAdaptability

Languages:FrenchSpanishPortuguese

Tech Stack:REST APIsSSOEntra IDAzureSCIMAuthentication systemsAPI integrationsIntuneGPOBrowser extension deployment

Company Brief

DeepL

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Cologne, Germany

Founded: 2017

Glassdoor: 3.5

Website LinkedIn Glassdoor