People Culture Talent

1 month ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Customer Engineer will design, deploy, and optimize solutions for technical customers from initial implementation through long-term success. You’ll serve as a technical advisor, handle complex integrations, gather product feedback, troubleshoot issues, and collaborate cross-functionally to ensure customers realize value from our platform.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
•Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
•Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
•Recognize trends across customers and communicate insights back to the product team.
•Investigate and resolve integration issues, implementation barriers, and technical inquiries.

Key Requirements

•5+ years in solutions engineering, customer engineering, implementation, technical consulting, or developer support
•Strong technical foundations with APIs, integrations, and modern software architectures
•Direct experience working with technical customers in complex environments
•Excellent communication skills across audiences from engineers to executives
•Ownership mindset with persistence in solving problems

Experience:5+ yearsAiInfrastructureEnterprise softwareDeveloper tools

Skills:CommunicationProblem-solvingCustomer-facingTechnical writingCross-functional collaboration

Tech Stack:APIsIntegrationsDeveloper toolsEnterprise software

Company Brief

People Culture Talent

Provides people, culture, and talent consultancy services to VCs and venture-backed startups, building people operations, talent acquisition, and culture programs to support growth from pre-seed to IPO.

Industry: Consulting

Company Size: Micro (1 to 10 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2023

Website LinkedIn

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People Culture Talent

1 month ago

Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
•Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
•Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
•Recognize trends across customers and communicate insights back to the product team.
•Investigate and resolve integration issues, implementation barriers, and technical inquiries.

Key Requirements

•5+ years in solutions engineering, customer engineering, implementation, technical consulting, or developer support
•Strong technical foundations with APIs, integrations, and modern software architectures
•Direct experience working with technical customers in complex environments
•Excellent communication skills across audiences from engineers to executives
•Ownership mindset with persistence in solving problems

Experience:5+ yearsAiInfrastructureEnterprise softwareDeveloper tools

Skills:CommunicationProblem-solvingCustomer-facingTechnical writingCross-functional collaboration

Tech Stack:APIsIntegrationsDeveloper toolsEnterprise software

Company Brief

People Culture Talent

Industry: Consulting

Company Size: Micro (1 to 10 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2023

Website LinkedIn