Business Office Associate

CarMax
Houston
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling tasks, deposits, and security protocols while ensuring accurate titles, payoffs, and DMV documentation. Deliver customer service, train and mentor new associates, and assist multiple departments to keep overflow traffic moving. Maintain confidentiality, follow CarMax EH&S requirements, and perform clerical work such as filing, data entry, and reconciliation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage cash handling tasks, deposits, and security protocols while ensuring accurate titles, payoffs, and DMV documentation. Deliver customer service, train and mentor new associates, and assist multiple departments to keep overflow traffic moving. Maintain confidentiality, follow CarMax EH&S requirements, and perform clerical work such as filing, data entry, and reconciliation.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Greet customers, answer questions, and guide them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
  • •Handle cash management tasks such as receiving payments and preparing deposits while following security protocols.
  • •Train and mentor new associates and assist store operations by handling clerical duties and balancing overflow traffic.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customers and teams.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systemsPC skills

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn