Creative Operations Program Manager

Coursera
United States
Full timeUSD 106,000 - 143,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Collaboration","Systems thinking","Resourcefulness","Data-driven communication","Stakeholder management"]

Own end-to-end creative workflow architecture for Coursera, aligning marketing, product, creative teams, and external agencies to deliver distinctive work on time and on budget. Lead complex, cross-functional creative initiatives with strong governance, dependency and risk management, and change enablement. Optimize martech and creative operations tooling (e.g., Asana, DAM systems), build KPI dashboards, and manage resourcing and agency contracts to protect delivery quality and execution efficiency.

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FursaFursa
Coursera
Coursera
3 days ago

Creative Operations Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end creative workflow architecture for Coursera, aligning marketing, product, creative teams, and external agencies to deliver distinctive work on time and on budget. Lead complex, cross-functional creative initiatives with strong governance, dependency and risk management, and change enablement. Optimize martech and creative operations tooling (e.g., Asana, DAM systems), build KPI dashboards, and manage resourcing and agency contracts to protect delivery quality and execution efficiency.
Location: United States
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Design, implement, and audit end-to-end creative workflows from intake and brief grooming through final delivery.
  • •Lead complex cross-functional creative initiatives across marketing, product, and external partners, managing timelines, dependencies, risks, and launch readiness.
  • •Drive change management for new workflows, tools, and operating models via documentation, training, and stakeholder enablement.
  • •Manage weekly and quarterly resource planning and agency capacity to optimize workload distribution and cost efficiency.
  • •Serve as functional lead for the creative technology stack, and establish KPIs and dashboards to track creative throughput, quality, and business impact.

Pay and Benefits

Salary: USD 106,000 - 143,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceAnnual BonusRsus

Key Requirements

  • •5+ years of experience as a Creative Producer, Program Manager, or Project Manager working with high-volume creative teams.
  • •Manage resource planning, budget mitigation, and external agency relationships within a marketing or product organization.
  • •Expert proficiency with project management tools such as Asana, Jira, or Airtable, including building automated workflows.
  • •Proven track record leading cross-functional collaboration and developing clear roadmaps for complex, omni-channel campaigns.
  • •Established operational efficiencies that reduced time-to-market or production costs.
Experience:5+ years
Skills:CollaborationSystems thinkingResourcefulnessData-driven communicationStakeholder management
Tech Stack:AsanaJiraAirtableDAM systemsMarTechKPI dashboardsTicketingAsset management

Company Brief

Coursera
Operates an online learning platform offering MOOCs, professional certificates, and degree programs in partnership with universities and organizations worldwide, enabling learners and professionals to acquire new skills and credentials online.
Industry: EdTech
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mountain View, United States
Founded: 2012
WebsiteLinkedIn