FIU Cases Analyst I

Pathward
Phoenix, Sioux Falls, Louisville
Workplace: RemoteFull timeUSD 17.25 - 28 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Attention to detail","Ability to manage workload","Written communication","Verbal communication","Organization"]

Analyze customer and transactional activity to identify and confirm suspicious activity, supporting financial crime monitoring across multiple banking products. Investigate escalated cases and file SARs and CTRs with regulatory agencies in accordance with bank procedures. Maintain service levels and quality standards while responding to monitoring-related customer inquiries and calls. Work within compliance-focused workflows to ensure production and leadership results for assigned workstreams.

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Pathward
Pathward
2 days ago

FIU Cases Analyst I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live

Job Summary

Analyze customer and transactional activity to identify and confirm suspicious activity, supporting financial crime monitoring across multiple banking products. Investigate escalated cases and file SARs and CTRs with regulatory agencies in accordance with bank procedures. Maintain service levels and quality standards while responding to monitoring-related customer inquiries and calls. Work within compliance-focused workflows to ensure production and leadership results for assigned workstreams.
Location: Phoenix, Sioux Falls, Louisville
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Analyze and investigate customer and transactional data to identify and confirm suspicious activity
  • •File SARs and CTRs with regulatory agencies for activity escalated by internal teams, external partners, and third parties including Law Enforcement
  • •Maintain service levels with workload in accordance with policies, procedures, and compliance standards
  • •Answer inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries
  • •Maintain production, quality, and leadership standards for assigned workstreams

Pay and Benefits

Salary: USD 17.25 - 28 hourly
Perks:Health Insurance401kLife InsuranceDisability BenefitsPaid Leave

Key Requirements

  • •High School Diploma or equivalent
  • •Typically requires less than one year of related experience
  • •Attention to detail for analyzing customer and transactional activity
  • •Ability to manage daily workload
  • •Strong written and verbal communication skills
Experience:Financial servicesFinancial crimeBanking
Education:High School
Skills:Attention to detailAbility to manage workloadWritten communicationVerbal communicationOrganization
Languages:English

Company Brief

Pathward
Provides banking-as-a-service APIs, card issuing, deposit and payment solutions for fintechs, businesses, and partners. Offers integrated banking products including debit cards, program management, and compliance services to enable financial product delivery.
Industry: Fintech Infrastructure
Growth: Established Company
WebsiteLinkedIn