Deployment Architect

Hightouch
New York
Workplace: RemoteFull timeUSD 140,000 - 180,000 annuallyFunction: Program & Project Management (PMO)Experience: 5-10 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Leadership","Stakeholder management","Presentation"]

Execution-focused Implementation Manager responsible for end-to-end onboarding and enablement of mid-market and enterprise customers, translating complex requirements into scalable implementation plans, coordinating with Technical Architects, and driving repeatable processes to accelerate time-to-value and customer success.

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Hightouch
Hightouch
7 months ago

Deployment Architect

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Last checked: 17 hours agoStatus: Live

Job Summary

Execution-focused Implementation Manager responsible for end-to-end onboarding and enablement of mid-market and enterprise customers, translating complex requirements into scalable implementation plans, coordinating with Technical Architects, and driving repeatable processes to accelerate time-to-value and customer success.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Drive the onboarding process for customers, working closely with Technical Architects to ensure alignment between technical execution and customer success objectives.
  • •Design and optimize implementation frameworks that can scale across different customer segments while accommodating enterprise-specific requirements.
  • •Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders.
  • •Create and maintain detailed technical documentation for implementations, including integration specifications, data models, and best practices.
  • •Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions.

Pay and Benefits

Salary: USD 140,000 - 180,000 annually
Equity and Bonus:Equity
Perks:EquityRemote Work

Key Requirements

  • •5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software.
  • •Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture.
  • •Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders.
  • •Experience creating and optimizing implementation processes that can scale across an organization.
  • •Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
Experience:5-10 yearsEnterprise softwareData integrationAPIsMarketing technology
Education:Bachelor's
Skills:CommunicationProblem-solvingLeadershipStakeholder managementPresentation
Languages:English
Tech Stack:SnowflakeDatabricksAPIsETLData warehousesSQL

Company Brief

Hightouch
Provides a reverse ETL platform that syncs customer and product data from data warehouses to operational tools, enabling analytics-driven activation across sales, marketing, and support systems.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2019
WebsiteLinkedIn