Product Expert Fresh Water Generators Service

Alfalaval
Copenhagen
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-6 yearsEducation: bachelorsSkills: ["Solution focused","Customer-focused","Problem solving","Technical orientation","Communication"]

Provide high-level technical product support for Fresh Water Generators across Marine Solutions, supporting customers, sales companies, and central teams with troubleshooting, resolution of complex service issues, and performance audit input. Lead serviceability-focused contributions to EPD and NPD projects, document solutions, publish service bulletins, maintain product documentation, support training with product competence, and assist with repair methods and customer claims.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alfalaval
Alfalaval
1 month ago

Product Expert Fresh Water Generators Service

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 days agoStatus: Live

Job Summary

Provide high-level technical product support for Fresh Water Generators across Marine Solutions, supporting customers, sales companies, and central teams with troubleshooting, resolution of complex service issues, and performance audit input. Lead serviceability-focused contributions to EPD and NPD projects, document solutions, publish service bulletins, maintain product documentation, support training with product competence, and assist with repair methods and customer claims.
Location: Copenhagen
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide technical product support to customers, sales companies, and central teams for Fresh Water Generators, including troubleshooting and resolving complex service issues.
  • •Consult and participate in EPD and NPD projects, with a focus on service and serviceability.
  • •Document solutions for automation and mechanical issues.
  • •Prepare, publish, and maintain service bulletins and the service bulletin archive; ensure product documents are up to date.
  • •Support training with product competence and deliver training for employees, business partners, and end-users, including hands-on training of Service Engineers; contribute to repair methods and support customer claims.

Key Requirements

  • •University degree in mechanical, electrical, marine engineering or similar.
  • •Expert knowledge of desalination systems and/or heat transfer products.
  • •At least 5-6 years of experience in a related technical field.
  • •Good knowledge of vessel engine room, marine water production systems, and energy efficiency.
  • •Excellent English verbal and written communication skills.
Experience:5-6 yearsMarineDesalination
Education:Bachelor's
Skills:Solution focusedCustomer-focusedProblem solvingTechnical orientationCommunication
Languages:English

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn