Partner Manager

Fiserv
Omaha
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Communication","Organization","Multi-tasking","Collaboration","Client advocacy","Urgency"]

Serve as a trusted advisor and primary partner manager for strategic GSP accounts and their credit unions/financial institutions. Own day-to-day operational support and client initiatives, manage billing activities (invoice review, accuracy validation, fee reconciliation, and dispute resolution), and partner with Finance to ensure timely, accurate invoicing. Monitor revenue-impacting activities, ensure contracted pricing is reflected, and lead business reviews with billing, pricing, and utilization insights.

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FursaFursa
Fiserv
Fiserv
10 hours ago

Partner Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a trusted advisor and primary partner manager for strategic GSP accounts and their credit unions/financial institutions. Own day-to-day operational support and client initiatives, manage billing activities (invoice review, accuracy validation, fee reconciliation, and dispute resolution), and partner with Finance to ensure timely, accurate invoicing. Monitor revenue-impacting activities, ensure contracted pricing is reflected, and lead business reviews with billing, pricing, and utilization insights.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Serve as a primary Partner Manager and trusted advisor for assigned GSP partners, credit unions, and financial institutions
  • •Act as the client advocate for day-to-day operational activities and strategic client initiatives
  • •Manage client billing activities, including invoice review, billing accuracy validation, fee reconciliation, and resolution of billing discrepancies
  • •Partner with Finance to ensure timely and accurate invoicing, approve billing adjustments/credits/write-offs, and communicate billing impacts
  • •Coordinate with internal stakeholders to investigate and resolve invoice disputes, billing questions, and payment-related concerns; provide insights for business reviews

Key Requirements

  • •4 year college degree or equivalent work experience
  • •Strong written and verbal communication skills with the ability to communicate at all levels
  • •Ability to work in a fast-paced environment, multitask, stay organized, and act as a business owner
  • •Ability to manage multiple clients concurrently and meet deadlines with urgency
  • •Must be able to work outside standard business hours on an on-call rotation for incident management
Experience:Payments processingFinancial servicesAccount managementBillingClient relationship managementOperations
Education:Bachelor's
Skills:CommunicationOrganizationMulti-taskingCollaborationClient advocacyUrgency

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn