Retail Asset Protection Specialist (Loss Prevention) - Chicago

RealReal
Chicago
Workplace: OnsiteFull timeUSD 20 - 25.07 hourlyFunction: Security & Public SafetyExperience: 1+ yearsSkills: ["Communication","Teamwork","Self-starter","Adaptability","Customer focus"]

Support safety and security across The RealReal retail store, reporting to the Sr. Manager of Retail and Sales Asset Protection. Monitor and investigate incidents using CCTV, manage shortage control through audits and inventory cycle counts, and respond to alarm and off-hours key holder duties. Partner with store teams to deliver AP initiatives, document theft, help train team members, and develop strategies based on industry trends.

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RealReal
RealReal
1 month ago

Retail Asset Protection Specialist (Loss Prevention) - Chicago

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Support safety and security across The RealReal retail store, reporting to the Sr. Manager of Retail and Sales Asset Protection. Monitor and investigate incidents using CCTV, manage shortage control through audits and inventory cycle counts, and respond to alarm and off-hours key holder duties. Partner with store teams to deliver AP initiatives, document theft, help train team members, and develop strategies based on industry trends.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Security & Public Safety
Seniority: Entry level

Key Responsibilities

  • •Support safety and security processes, including business continuity plans.
  • •Utilize CCTV to review video, investigate safety cases, and bring internal and external cases to closure.
  • •Lead weekly inventory cycle counts, reconcile inventory variances with inventory operations, and conduct shortage control audits.
  • •Ensure physical security of the building as a key holder, including off-hour alarm response.
  • •Train team members on AP processes and systems, investigate theft incidents, and develop AP strategies based on industry trends.

Pay and Benefits

Salary: USD 20 - 25.07 hourly
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalVisionPaid ParentalPaid Leave

Key Requirements

  • •1+ year of Asset Protection or Security experience.
  • •Strong understanding of physical security, including CCTV, EAS, alarms, access control, and lock and key.
  • •Ability to work well with all levels of management and within a team.
  • •Ability to work with minimal supervision as a self-starter and adapt to shifting priorities.
  • •Open availability to work nights, weekends, and holidays as needed, including responding to alarm calls after hours.
Experience:1+ yearsRetail
Skills:CommunicationTeamworkSelf-starterAdaptabilityCustomer focus
Tech Stack:CCTVEASAccess controlAlarms

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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Glassdoor: 3.3
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