3 months ago

Customer Success Advisor, AEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Customer Success Advisor at Autodesk collaborates with Account teams, Channel Partners, and Sales to help customers realize value from Autodesk solutions. Drives onboarding, adoption, and cross-functional coordination to increase product usage, reduce risk, and grow long-term customer loyalty across the customer journey.

Location: Colorado

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
•Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
•Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
•Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
•Deliver a high-quality experience that deepens customer satisfaction and loyalty

Key Requirements

•4–7 years in Customer Success, Account Management, or a related customer-facing role
•Proven track record of working independently while driving measurable impact
•Experience navigating complex, cross-functional collaboration with internal and external stakeholders
•Proficiency in Salesforce or similar CRM systems
•Experience with SaaS, cloud-based software, or subscription business models

Experience:4-7 yearsAECMFGM&E

Skills:CommunicationCollaborationProblem-solvingRelationship-building

Languages:English

Tech Stack:SalesforceCRMSaaSCloud

Company Brief

Autodesk

Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Autodesk

3 months ago

Customer Success Advisor, AEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Colorado

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
•Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
•Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
•Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
•Deliver a high-quality experience that deepens customer satisfaction and loyalty

Key Requirements

•4–7 years in Customer Success, Account Management, or a related customer-facing role
•Proven track record of working independently while driving measurable impact
•Experience navigating complex, cross-functional collaboration with internal and external stakeholders
•Proficiency in Salesforce or similar CRM systems
•Experience with SaaS, cloud-based software, or subscription business models

Experience:4-7 yearsAECMFGM&E

Skills:CommunicationCollaborationProblem-solvingRelationship-building

Languages:English

Tech Stack:SalesforceCRMSaaSCloud

Company Brief

Autodesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Rafael, United States

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor