Sales Associate III

Tapestry
Tennessee
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized Coach shopping experience as a front-line brand ambassador. Build client relationships through styling, product expertise, and tailored recommendations while meeting individual and store sales goals. Use mobile POS, clienteling tools, and social selling (including short-form video) to drive repeat purchases and data capture. Complete daily retail operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining an organized, welcoming floor.

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Tapestry
Tapestry
2 months ago

Sales Associate III

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Last checked: 13 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized Coach shopping experience as a front-line brand ambassador. Build client relationships through styling, product expertise, and tailored recommendations while meeting individual and store sales goals. Use mobile POS, clienteling tools, and social selling (including short-form video) to drive repeat purchases and data capture. Complete daily retail operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining an organized, welcoming floor.
Location: Tennessee
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Coach Guide to Style and Service standards and building lasting client relationships through personalized styling and fashion advice.
  • •Drive sales by cross-selling, upselling, and making tailored recommendations while developing and executing personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Support inventory cycles and asset protection by receiving shipments, stocking shelves, processing transactions (purchases/returns/exchanges/online pickups), and maintaining a clean, organized sales floor.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and comfort working in a fast-paced environment.
  • •Experience with clienteling and data acquisition, plus social media savvy (including live-stream shopping/video demos).
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and move around the sales floor and stockroom.
Experience:1+ yearsLuxury retailFashion retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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