Lead Expert

Dyson
Canada
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Customer experience","Operational supervision","Safety compliance"]

Lead retail team members at Dyson’s Vancouver demo store to create standout guest experiences. Drive shift KPIs including store sales, conversion, and demonstrations, perform product demos, and coach experts and peers. Partner with store management on marketing and promotional campaigns, ensure adherence to corporate processes and safety standards, and step in with managerial duties when assistant/general managers are unavailable, including opening/closing and handling POS and bank deposits.

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Dyson
Dyson
1 month ago

Lead Expert

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Source: Company careers pageValidated by: Fursa AI
Last checked: 26 days agoStatus: Live

Job Summary

Lead retail team members at Dyson’s Vancouver demo store to create standout guest experiences. Drive shift KPIs including store sales, conversion, and demonstrations, perform product demos, and coach experts and peers. Partner with store management on marketing and promotional campaigns, ensure adherence to corporate processes and safety standards, and step in with managerial duties when assistant/general managers are unavailable, including opening/closing and handling POS and bank deposits.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Drive key shift metrics including store sales, conversion, and demonstrations.
  • •Coach and train experts and peers.
  • •Provide the Dyson Guest Experience model to guests and perform product demos explaining features.
  • •Collaborate with store management to organize marketing and promotional campaigns and coordinate activities.
  • •Oversee daily operations, including store opening/closing, alarm system arming/disarming, managing POS and bank deposits, and handling managerial tasks when leaders are unavailable.

Pay and Benefits

Perks:Annual BonusClothing AllowanceHealth InsuranceDentalVision401kLife InsurancePaid LeaveDisability InsuranceEmployee ReferralProduct DiscountsMaternity Leave

Key Requirements

  • •Minimum 2 years of experience in a customer-facing retail setting, including 1 year in a leadership role.
  • •Strong experience working with or in a premium or luxury brand.
  • •Flexible schedule to work weekends, some weekdays, and holidays as business dictates.
  • •Ability to understand the Dyson brand and uphold its integrity.
  • •HS Diploma or GED required; able to lift, push or pull up to 35 lbs and stand up to eight hours at a time.
Experience:2+ yearsRetailCustomer-facingPremium brand
Education:High School
Skills:LeadershipCoachingCustomer experienceOperational supervisionSafety compliance

Company Brief

Dyson
Designs and manufactures innovative home appliances including vacuum cleaners, air purifiers, hand dryers, hair care products, and heaters using advanced engineering and proprietary technologies focused on performance and design.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Malmesbury, United Kingdom
Founded: 1991
WebsiteLinkedIn