Digital Workplace Services Specialist

Deliver on-site, high-touch workplace technology support for employees, executives, and business partners. Troubleshoot and resolve issues across Windows and macOS devices, mobile hardware, and workplace/collaboration tools (including Microsoft 365). Support meeting rooms and conferencing systems, manage device provisioning and lifecycle activities, coordinate with global IT teams on rollouts and upgrades, and maintain documentation and SLAs while providing calm, hospitality-driven service in urgent situations.