Suitability Team lead

Athene
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Coaching","Mentoring","Priority setting","Process documentation"]

Lead the Suitability and New Business team responsible for processing, quality review, and reporting. Oversee daily workflow, adjust priorities to meet deadlines, and act as a subject matter expert and technical guide on processes, regulations, and Athene products. Coach and mentor staff, delegate work, handle escalated inquiries, document processes, and support special projects by defining scope, assigning duties, and tracking progress.

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Athene
Athene
1 day ago

Suitability Team lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead the Suitability and New Business team responsible for processing, quality review, and reporting. Oversee daily workflow, adjust priorities to meet deadlines, and act as a subject matter expert and technical guide on processes, regulations, and Athene products. Coach and mentor staff, delegate work, handle escalated inquiries, document processes, and support special projects by defining scope, assigning duties, and tracking progress.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide coaching and mentoring to staff.
  • •Set and manage team priorities and delegate work and responsibilities.
  • •Partner with the manager to provide performance feedback, escalate concerns, and support interviewing and selection.
  • •Serve as a technical guide/subject matter expert for processes, regulations, and Athene products and services.
  • •Handle escalated calls and inquiries, compile file work professionally, and assist/lead special projects.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •3+ years of related experience.
  • •Experience with life, annuities and/or financial services products.
  • •Experience with annuity computer systems (preferred).
  • •Communicate effectively in verbal and written form while explaining concepts and processes to a diverse customer base.
Experience:3+ yearsLifeAnnuitiesFinancial services
Education:Bachelor's
Skills:CommunicationCoachingMentoringPriority settingProcess documentation

Company Brief

Athene
Provides retirement services and retirement solutions including fixed and indexed annuities, reinsurance, and institutional products to help individuals and institutions manage retirement risks and savings.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Hamilton, Bermuda
Founded: 2009
WebsiteLinkedIn