Hostess

FIVE Hotels & Resorts
Dubai
Full timeAED 2,000+ monthlyFunction: Hospitality & Food ServiceExperience: 1-2 yearsSkills: ["Communication","Leadership","Organisational skills","Attention to detail","Proactive problem-solving","Customer satisfaction focus","Ownership","Interpersonal skills"]

Welcome guests with a warm, FIVE-styled arrival experience while coordinating front-of-house operations. Manage waitlists and guest preferences, maintain guest history records, and ensure seamless dining and service. Handle billing and payments, resolve guest concerns quickly, and work with the Food & Beverage team to deliver exceptional experiences. Use sales techniques to upsell bespoke services and promote special promotions, while upholding FIVE’s first-in-class standards.

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FursaFursa
FIVE Hotels & Resorts
FIVE Hotels & Resorts
1 day ago

Hostess

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Welcome guests with a warm, FIVE-styled arrival experience while coordinating front-of-house operations. Manage waitlists and guest preferences, maintain guest history records, and ensure seamless dining and service. Handle billing and payments, resolve guest concerns quickly, and work with the Food & Beverage team to deliver exceptional experiences. Use sales techniques to upsell bespoke services and promote special promotions, while upholding FIVE’s first-in-class standards.
Location: Dubai
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests upon arrival with a warm, FIVE-styled welcome.
  • •Lead and coordinate front-of-house operations and manage the guest touchpoints experience.
  • •Assist guests with seating arrangements, manage waitlists, and provide accurate wait-time estimates.
  • •Maintain guest history records by acknowledging and remembering guest preferences.
  • •Process billing and payments, resolve guest concerns promptly, and support seamless dining experiences.

Pay and Benefits

Salary: AED 2,000 monthly

Key Requirements

  • •1–2 years of previous experience as a Hostess in a luxury hotel environment.
  • •Excellent communication and interpersonal skills (verbal and written), with fluency in English; additional languages are a plus.
  • •A welcoming, enthusiastic energy and a lively conversational style that engages guests.
  • •Professional appearance aligned with FIVE’s grooming standards and a polished demeanour.
  • •Flexibility to work a variety of shifts, including weekends and holidays, based on hotel requirements.
Experience:1-2 yearsHospitalityLuxury hotel
Skills:CommunicationLeadershipOrganisational skillsAttention to detailProactive problem-solvingCustomer satisfaction focusOwnershipInterpersonal skills
Languages:English

Company Brief

FIVE Hotels & Resorts
Operates a portfolio of luxury hotels, residences, and lifestyle destinations offering upscale accommodations, dining, spa, and event services across international leisure and city locations, with flagship properties in Dubai and other global markets.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
WebsiteLinkedIn