Operations Assistant

Serco
United Kingdom
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Safety awareness","Attention to detail","Teamwork","Flexibility"]

Support the day-to-day operations of Lilleshall National Sports Centre by helping ensure customer safety, supervising dryside activities, and maintaining cleanliness and presentation across customer areas. Set up, move, and handle equipment for programmed activities, monitor customer behaviour, and deliver excellent customer service with strong knowledge of the centre’s facilities, services, and activities. This is a hands-on, shift-based role in a busy leisure environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serco
Serco
2 days ago

Operations Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support the day-to-day operations of Lilleshall National Sports Centre by helping ensure customer safety, supervising dryside activities, and maintaining cleanliness and presentation across customer areas. Set up, move, and handle equipment for programmed activities, monitor customer behaviour, and deliver excellent customer service with strong knowledge of the centre’s facilities, services, and activities. This is a hands-on, shift-based role in a busy leisure environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Ensure customer safety at all times by helping to prevent accidents and responding appropriately to incidents.
  • •Supervise dryside activities, maintaining high standards of safety, cleanliness and customer care.
  • •Set up, move and handle equipment safely to support programmed activities across the centre.
  • •Carry out cleaning duties and maintain high standards of presentation in customer areas.
  • •Monitor customer behaviour and address unsafe practices promptly, professionally and courteously.

Pay and Benefits

Salary: GBP 13,945.78 annually
Perks:Paid LeavePensionGym MembershipMeal AllowanceDiscounts

Key Requirements

  • •Experience working in a busy leisure, hospitality or customer-facing environment.
  • •Confidence interacting with a wide range of customers, including adults and children.
  • •A strong focus on safety, responsibility and attention to detail.
  • •A positive and flexible approach, able to work effectively as part of a team.
  • •Willingness to complete training and maintain any required qualifications.
Experience:LeisureHospitalityCustomer-facing
Skills:Customer serviceSafety awarenessAttention to detailTeamworkFlexibility

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn