Business Analytics (Shops) – Quick Commerce

Delivery Hero
Dhaka
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 4-5 yearsEducation: bachelorsSkills: ["Strong ownership","Problem-solving","Project management","Stakeholder management","Analytical thinking"]

Own operational performance for foodpanda’s Quick Commerce Shops portfolio in Bangladesh by analyzing KPIs, identifying root causes, and driving measurable improvements. Build and maintain dashboards and recurring reports using Excel/Google Sheets and business intelligence tools, support weekly/monthly business reviews, and translate insights into action plans. Partner cross-functionally across Operations, Commercial, Account Management, logistics, and data teams, including field visits and inventory/picker readiness coordination.

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FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Business Analytics (Shops) – Quick Commerce

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Last checked: 18 hours agoStatus: Live

Job Summary

Own operational performance for foodpanda’s Quick Commerce Shops portfolio in Bangladesh by analyzing KPIs, identifying root causes, and driving measurable improvements. Build and maintain dashboards and recurring reports using Excel/Google Sheets and business intelligence tools, support weekly/monthly business reviews, and translate insights into action plans. Partner cross-functionally across Operations, Commercial, Account Management, logistics, and data teams, including field visits and inventory/picker readiness coordination.
Location: Dhaka
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Own the operational performance of the QC Shops portfolio by monitoring and improving key fulfilment and vendor KPIs across Bangladesh.
  • •Conduct KPI analysis to identify operational risks and recurring performance issues, perform root cause analyses, and create structured action plans.
  • •Lead operational execution for strategic retail partner launches from planning through post-launch stabilisation, including readiness, dependencies, risks, and corrective actions.
  • •Coordinate picker operations and inventory checks by tracking training-to-deployment readiness, defining inventory count priorities, and improving stock accuracy and InF performance.
  • •Build and maintain operational dashboards and recurring reports, prepare weekly/monthly business reviews, and translate data into actionable recommendations and improvement plans.

Key Requirements

  • •Bachelor’s degree in Business, Engineering, Supply Chain, Operations Management, Economics, Data Analytics, or a related discipline.
  • •4–5 years of experience in Business Performance/Business Analytics/Operations Analytics/Marketplace Analytics, including owning KPIs and performance reporting.
  • •Advanced Excel or Google Sheets skills (Pivot, XLOOKUP, INDEX-MATCH) and experience building dashboards and performance reports.
  • •Excellent written and verbal communication skills in English and Bangla.
  • •Experience with SQL and business intelligence tools (Looker/Tableau or similar); experience in supermarkets/grocery/marketplaces/FMCG preferred.
Experience:4-5 yearsE-commerceQuick commerceMarketplace analyticsOperations analyticsFMCG
Education:Bachelor's in Business, Engineering, Supply Chain, Operations Management, Economics, Data Analytics (or related)
Skills:Strong ownershipProblem-solvingProject managementStakeholder managementAnalytical thinking
Languages:EnglishBangla
Tech Stack:ExcelGoogle SheetsXLOOKUPINDEX-MATCHSQLLookerTableau

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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