Client Solutions Manager, Media & Entertainment - Global Business Solutions - Los Angeles

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 4+ yearsSkills: ["Client relationship management","Data analysis","Media strategy development","Problem solving","Cross-functional collaboration"]

Own and grow strategic relationships with enterprise clients as a trusted day-to-day partner within TikTok’s Global Business Solutions team. Develop tailored media strategies, guide clients on product updates and best practices, and translate campaign performance into proactive optimization and upsell recommendations. Coordinate with cross-functional teams to deliver long-term account plans, diagnose issues with Product/Engineering, and use data to produce compelling QBRs and full-funnel insights.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Media & Entertainment - Global Business Solutions - Los Angeles

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own and grow strategic relationships with enterprise clients as a trusted day-to-day partner within TikTok’s Global Business Solutions team. Develop tailored media strategies, guide clients on product updates and best practices, and translate campaign performance into proactive optimization and upsell recommendations. Coordinate with cross-functional teams to deliver long-term account plans, diagnose issues with Product/Engineering, and use data to produce compelling QBRs and full-funnel insights.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as the key point of contact for day-to-day communications.
  • •Develop and execute media strategies aligned to client goals, leveraging product expertise for full-funnel activation.
  • •Educate clients on TikTok products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, providing actionable performance insights.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with teams like Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency in analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Willingness to work in Los Angeles.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertisingEnterprise advertising
Skills:Client relationship managementData analysisMedia strategy developmentProblem solvingCross-functional collaboration
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn