Technology Delivery & Product Manager - Single Family Market Engagement

Fannie Mae
Washington, Plano
Workplace: HybridFull timeUSD 109,000 - 142,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: bachelorsSkills: ["Presentation","Communication","Consultative problem-solving","Relationship building","Independent work"]

Lead team members in evaluating how enterprise technology products and services can be applied to customer needs, helping lender clients adopt Fannie Mae digital products and programs. Assess customer business needs and workflows to uncover adoption opportunities, remove obstacles, and translate complex technical concepts into clear guidance. Share customer feedback and market insights with product teams while building trusted relationships to drive measurable adoption outcomes.

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FursaFursa
Fannie Mae
Fannie Mae
1 month ago

Technology Delivery & Product Manager - Single Family Market Engagement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 days agoStatus: Live

Job Summary

Lead team members in evaluating how enterprise technology products and services can be applied to customer needs, helping lender clients adopt Fannie Mae digital products and programs. Assess customer business needs and workflows to uncover adoption opportunities, remove obstacles, and translate complex technical concepts into clear guidance. Share customer feedback and market insights with product teams while building trusted relationships to drive measurable adoption outcomes.
Location: Washington, Plano
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Independently assess customer business needs, processes, and technology workflows to identify adoption opportunities, address obstacles, and support delivery of Fannie Mae digital products and programs.
  • •Present complex topics into clear guidance for lender clients and internal stakeholders, sharing customer feedback and market insights with product teams to inform enhancements.
  • •Use strong knowledge of Fannie Mae solutions to support customer engagement, strategic account planning, and product adoption.
  • •Build trusted relationships with internal and external stakeholders to drive alignment, collaboration, and measurable adoption outcomes.

Pay and Benefits

Salary: USD 109,000 - 142,000 annually
Perks:Health InsuranceLife Insurance

Key Requirements

  • •At least 4 years of experience in customer-facing roles such as sales engineering, solutions consulting, account management, client engagement, business consulting, mortgage technology, financial services, or a related field.
  • •Experience assessing customer business processes and operational workflows to identify technology adoption, process improvement, and business value opportunities.
  • •Ability to translate complex technical concepts into clear, customer-focused guidance for audiences with varying technical expertise.
  • •Knowledge of mortgage lending, loan origination, underwriting, or digital mortgage technologies, with the ability to discuss solutions that improve operational efficiency and customer outcomes.
  • •Ability to build and maintain trusted relationships with clients and cross-functional stakeholders to drive collaboration, influence decisions, and support product adoption.
Experience:4+ yearsFinancial servicesMortgage technology
Education:Bachelor's
Skills:PresentationCommunicationConsultative problem-solvingRelationship buildingIndependent work
Tech Stack:Artificial intelligence

Company Brief

Fannie Mae
Fannie Mae is a government-sponsored enterprise that provides liquidity, stability, and affordability to the U.S. mortgage market by guaranteeing and purchasing residential mortgage loans and mortgage-backed securities.
Industry: Lending
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Valuation: Public Company (Market Cap in USD)
Funding: Government Funded
Headquarters: Washington, United States
Founded: 1938
WebsiteLinkedIn