Regional Sales Manager Expand

Thales
Netherlands
Workplace: HybridContractFunction: SalesExperience: 5+ yearsEducation: mastersSkills: ["Consultative selling","Communication","Relationship building","Conflict mediation","Executive facilitation"]

Drive revenue growth and expand market share for CIAM across Europe by growing existing customer relationships. Lead consultative engagement with key stakeholders from C-level to program and digital leads, promote OneWelcome’s service portfolio, and identify opportunities for additional services. Manage contract renewals to minimize attrition while ensuring service management agreements, SLAs, and professional service delivery are in place. Own KPIs including retention, upselling, cross-selling, and customer satisfaction, supporting uncapped bonuses.

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FursaFursa
Thales
Thales
3 days ago

Regional Sales Manager Expand

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Drive revenue growth and expand market share for CIAM across Europe by growing existing customer relationships. Lead consultative engagement with key stakeholders from C-level to program and digital leads, promote OneWelcome’s service portfolio, and identify opportunities for additional services. Manage contract renewals to minimize attrition while ensuring service management agreements, SLAs, and professional service delivery are in place. Own KPIs including retention, upselling, cross-selling, and customer satisfaction, supporting uncapped bonuses.
Location: Netherlands
Workplace: Hybrid
Employment Type: Contract
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Understand customer challenges and map OneWelcome’s service portfolio to customer ambitions.
  • •Drive customer engagement and product adoption, escalating issues when required to keep OneWelcome the preferred CIAM partner.
  • •Network with account stakeholders from C-level down to execute customer blueprints and support strategic goals.
  • •Identify and develop opportunities to expand business with additional OneWelcome services.
  • •Manage contract renewals and customer attrition, ensuring service management agreements, operational procedures, SLA delivery, and overall service experience.

Key Requirements

  • •MSc (or BA/BS) and 5+ years of key account or service management experience (SaaS, PaaS, IaaS).
  • •In-depth knowledge of cloud computing database, application, and network technologies (e.g., topologies, database concepts, multi-tenancy).
  • •C-level communication and consultative sales skills, with the ability to mediate conflicts and run honest dialogues.
  • •Comfort leading and facilitating executive meetings and workshops.
  • •Fluent in English and Dutch, with willingness to travel within Europe; familiarity with CIAM solutions and/or the security ecosystem is an asset.
Experience:5+ yearsCIAMSaaSPaaSIaaSCloud security
Education:Master's
Skills:Consultative sellingCommunicationRelationship buildingConflict mediationExecutive facilitation
Languages:EnglishDutch
Tech Stack:Cloud computingDatabaseApplicationNetwork technologiesTopologiesMulti-tenancy

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn