Head of Alts Investment Solutions, Data and Automation - HSBC Global Asset Management (Central, Hong Kong Island, HK)

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Capital Markets, Trading & QuantSkills: ["Stakeholder leadership","Leadership","Communication","Problem-solving","Collaboration"]

Lead a global, transversal Alternatives Investment Solutions, Data & Automation team, owning both platform run and change delivery for Alternatives investment systems. Define operating and support models, service standards, and governance across regions. Drive straight-through processing, improve data quality and lineage, and deliver automation opportunities with AI-assisted triage. Manage vendor relationships and align stakeholders on roadmap, controls, SLAs, and audit-ready operations while building and coaching the team.

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FursaFursa
HSBC
HSBC
6 days ago

Head of Alts Investment Solutions, Data and Automation - HSBC Global Asset Management (Central, Hong Kong Island, HK)

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead a global, transversal Alternatives Investment Solutions, Data & Automation team, owning both platform run and change delivery for Alternatives investment systems. Define operating and support models, service standards, and governance across regions. Drive straight-through processing, improve data quality and lineage, and deliver automation opportunities with AI-assisted triage. Manage vendor relationships and align stakeholders on roadmap, controls, SLAs, and audit-ready operations while building and coaching the team.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Capital Markets, Trading & Quant
Seniority: Sr. Director level

Key Responsibilities

  • •Stand up and lead a global Investment Solutions, Data & Automation team covering investment platforms, operational data capabilities, and automation.
  • •Define and implement global operating/support model including roles/responsibilities, tiered support, escalation paths, and escalation hand-offs across regions/centres of excellence.
  • •Own end-to-end platform run for Alternatives investment systems: BAU support, service management, incident/problem management, environment governance, change control, deployment readiness, and lifecycle management.
  • •Drive service standards across regions/Alternatives capabilities (service catalogue, SLAs/OLAs, incident response expectations, communication routines) and embed consistent ways of working across stakeholders.
  • •Build and lead the team, set measurable objectives/outcomes, and manage vendor relationships for third-party platforms/data providers including SLAs, issue resolution, and roadmap influence.

Key Requirements

  • •Significant experience leading investment operations platform support and change ownership in Asset Management/Alternatives (run + change, not just project delivery).
  • •Proven track record designing and operating global service management capabilities (incident/problem/change/governance, SLAs/controls, audit evidence).
  • •Strong stakeholder leadership across Operations, Technology, Risk/Compliance, and vendors, influencing senior audiences.
  • •Hands-on understanding of data operating models (data quality, lineage, reconciliations, controls, MI/KPIs) and automation at scale.
  • •Exposure to Alternatives products/operating models (e.g., Private Markets, Private Credit, Real Assets, Hedge Funds).
Experience:Asset managementAlternativesInvestment operationsData automationPlatform supportGlobal service managementPrivate marketsPrivate creditReal assetsHedge funds
Education:
Skills:Stakeholder leadershipLeadershipCommunicationProblem-solvingCollaboration
Certifications:CFACAIAACAACCAFRM
Tech Stack:EFrontAllvueAnaplanHSPADArcesiumData qualityData lineageReconciliationsIncident managementProblem managementChange controlAIAutomationWorkflowException managementPredictive controlsIntelligent workflow

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn