Consumption Value Manager, AI & API Solutions

Salesforce
London
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Bias for action","Customer empathy","Relationship building","Communication","Collaboration","Systems thinking"]

Own MuleSoft adoption outcomes across strategic accounts, partnering with customers and sales leaders to build governed, orchestrated AI agent solutions using Agent Fabric. Lead value stewardship by running proofs of concept and hands-on demos, diagnosing governance/orchestration gaps, and turning consumption insights into business outcomes. Use data and AI tools to monitor adoption patterns, communicate ROI narratives, and drive account health, retention, and growth.

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FursaFursa
Salesforce
Salesforce
1 day ago

Consumption Value Manager, AI & API Solutions

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own MuleSoft adoption outcomes across strategic accounts, partnering with customers and sales leaders to build governed, orchestrated AI agent solutions using Agent Fabric. Lead value stewardship by running proofs of concept and hands-on demos, diagnosing governance/orchestration gaps, and turning consumption insights into business outcomes. Use data and AI tools to monitor adoption patterns, communicate ROI narratives, and drive account health, retention, and growth.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Own MuleSoft consumption and value outcomes across a set of accounts, partnering with customers’ technical teams to drive adoption.
  • •Build and demonstrate governed, orchestrated AI agent solutions by creating proofs of concept, prototypes, and leading demos.
  • •Diagnose gaps in governance or orchestration maturity for MuleSoft/Agent Fabric and direct the right capability to close them.
  • •Monitor consumption patterns using data and AI tools to identify opportunities, mitigate risks, and celebrate business outcome milestones.
  • •Act as a value and adoption anchor for sales leaders, providing account health and territory insights for sustainable commercial relationships.

Key Requirements

  • •Typically 5-7+ years in customer-facing solutioning or consulting with strong enterprise IT and API/data connectivity understanding.
  • •Demonstrated hands-on depth in related technical areas such as AI agent orchestration, LLM governance/guardrails, or MCP and A2A.
  • •Ability to ramp quickly into MuleSoft’s Agent Fabric governance and orchestration model, even without prior hands-on exposure.
  • •Customer-first mindset with ownership of a territory and autonomy to drive success.
  • •Comfort working with data and metrics and translating insights into compelling narratives.
Experience:Enterprise ITAIAPIsConsulting
Skills:Bias for actionCustomer empathyRelationship buildingCommunicationCollaborationSystems thinking
Tech Stack:SalesforceMuleSoftAgent FabricAI agentsAI agent orchestrationLLM governanceLLM guardrailsMCPA2AAPIsData and metricsClaudeGeminiCursor

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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