DoorDash US

2 months ago

Outside Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Strategic Partner Manager II will own and grow relationships with a portfolio of SMB restaurant partners, driving long-term growth, profitability, and retention on the DoorDash platform. You’ll lead high-impact merchant strategy, guide cross-functional initiatives, and autonomously adapt account plans as merchant needs and market conditions evolve, while scaling partnerships and surfacing insights to inform product and GTM decisions.

Location: Los Angeles, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and grow strategic partnerships: Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction.
•Lead advanced merchant strategy: Conduct high-impact business reviews focused on larger-scale growth strategies, profitability, and long-term success.
•Operate autonomously: Proactively adjust account plans and growth strategies as merchant needs, performance, and market conditions evolve.
•Identify and mitigate risk: Anticipate detractors, address challenges early, and implement solutions to protect merchant health and performance.
•Drive expansion and optimization: Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception

Pay and Benefits

Salary: USD 102,000 - 150,000 annually

Perks:Health Insurance401kPaid LeaveVisionDentalParental LeaveCommuter BenefitsDisability InsuranceLife Insurance

Key Requirements

•4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy
•Proven track record of driving measurable growth and retention across the majority of a book of business
•Strong executive presence with the ability to command a room, influence without authority, and deliver compelling presentations
•Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics
•Advanced analytical skills, including maintaining complex spreadsheets and performing data analysis using tools such as Salesforce, Outreach, Tableau, or Sigma

Experience:4+ yearsRestaurantHospitalitySmbMarketplace

Skills:CommunicationPresentationAnalytical thinkingNegotiationInfluencing

Languages:English

Tech Stack:SalesforceOutreachTableauSigma

Company Brief

DoorDash US

On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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DoorDash US

2 months ago

Outside Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Los Angeles, San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Own and grow strategic partnerships: Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction.
•Lead advanced merchant strategy: Conduct high-impact business reviews focused on larger-scale growth strategies, profitability, and long-term success.
•Operate autonomously: Proactively adjust account plans and growth strategies as merchant needs, performance, and market conditions evolve.
•Identify and mitigate risk: Anticipate detractors, address challenges early, and implement solutions to protect merchant health and performance.
•Drive expansion and optimization: Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception

Pay and Benefits

Salary: USD 102,000 - 150,000 annually

Perks:Health Insurance401kPaid LeaveVisionDentalParental LeaveCommuter BenefitsDisability InsuranceLife Insurance

Key Requirements

•4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy
•Proven track record of driving measurable growth and retention across the majority of a book of business
•Strong executive presence with the ability to command a room, influence without authority, and deliver compelling presentations
•Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics
•Advanced analytical skills, including maintaining complex spreadsheets and performing data analysis using tools such as Salesforce, Outreach, Tableau, or Sigma

Experience:4+ yearsRestaurantHospitalitySmbMarketplace

Skills:CommunicationPresentationAnalytical thinkingNegotiationInfluencing

Languages:English

Tech Stack:SalesforceOutreachTableauSigma

Company Brief

DoorDash US

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn