Twilio

3 months ago

Principal Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead developer experience and growth for Twilio’s SMS and RCS APIs. Define strategy, roadmap, and execution for API evolution at global scale, partnering with engineering, design, and GTM to simplify developer experience and drive product-market fit. Mentor cross-functional teams in a remote-first environment while shaping API usability for billions of customer interactions.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience.
•Lead the evolution of our messaging platform, including launching new cross-channel APIs and evolving our legacy APIs at global scale.
•Work backwards from developers and enterprises to design intuitive, consistent APIs that power billions of customer interactions.
•Gather market intelligence, analyze usage patterns, and synthesize insights from prototypes to innovate.
•Partner closely with engineering, design, GTM, and partner teams to scope, build, and launch capabilities.

Key Requirements

•5+ years (7+ preferred) experience in product management.
•Proven ability to work backwards from customer needs, crystallizing problems into impactful product decisions.
•Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
•Technical skills: experience in APIs or platform products, including designing for reliability, scale, and developer usability.
•Soft Skills: highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives.

Experience:5+ yearsEnterprise softwareSaaSDeveloper toolsAPIs

Education:Bachelor's in Computer Science

Skills:CollaborationMentoringCommunicationLeadership

Languages:English

Tech Stack:APIsRESTCloudPlatformDeveloper experience

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

3 months ago

Principal Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Define and own the strategy, roadmap, and execution for Twilio’s SMS and RCS APIs, driving innovation while simplifying the developer experience.
•Lead the evolution of our messaging platform, including launching new cross-channel APIs and evolving our legacy APIs at global scale.
•Work backwards from developers and enterprises to design intuitive, consistent APIs that power billions of customer interactions.
•Gather market intelligence, analyze usage patterns, and synthesize insights from prototypes to innovate.
•Partner closely with engineering, design, GTM, and partner teams to scope, build, and launch capabilities.

Key Requirements

•5+ years (7+ preferred) experience in product management.
•Proven ability to work backwards from customer needs, crystallizing problems into impactful product decisions.
•Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
•Technical skills: experience in APIs or platform products, including designing for reliability, scale, and developer usability.
•Soft Skills: highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives.

Experience:5+ yearsEnterprise softwareSaaSDeveloper toolsAPIs

Education:Bachelor's in Computer Science

Skills:CollaborationMentoringCommunicationLeadership

Languages:English

Tech Stack:APIsRESTCloudPlatformDeveloper experience

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn