Instacart

3 days ago

Senior Engineering Manager, Activation & Engagement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Lead Instacart’s Shopper Activation & Engagement engineering team, owning the operating model, roadmap execution, and technical direction across mobile, backend, compliance, marketplace efficiency, and vendor-integrated systems. Plan multi-quarter priorities with regulatory and marketplace deadlines, partner with Product, Design, Data, Operations, Legal/Compliance and others, and grow a team of 10–12 engineers. Improve reliability, observability, on-call hygiene, incident response, and adoption of modern AI-assisted engineering workflows.

Location: Ontario, Alberta, British Columbia, Nova Scotia

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead Shopper Activation & Engagement end-to-end, owning the team operating model, roadmap execution, technical direction, and talent strategy across multiple engineering areas.
•Drive multi-quarter roadmap planning and sequencing across competing priorities, including compliance deadlines, marketplace/product growth initiatives, vendor work, and KTLO.
•Partner with cross-functional stakeholders (Product, Design, Data, Legal/Compliance, Operations, Marketing, Logistics, Matching/Dispatch, Payments/Transactions, Trust & Safety, Customer Experience) to align and negotiate tradeoffs.
•Develop and retain engineering talent across a team of 10–12 engineers, supporting senior engineers through career growth, performance management, talent planning, and organizational change.
•Set technical direction to improve reliability, observability, on-call hygiene, incident response, post-incident learning, and engineering velocity using modern AI developer tools and AI-assisted workflows.

Pay and Benefits

Salary: CAD 229,000 - 241,500 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of professional software engineering experience, including 5+ years managing software engineers (hiring, performance management, career development, calibration).
•Lead product engineering teams across mobile applications, backend services, and operationally sensitive systems.
•Apply strong technical judgment across distributed systems, service ownership, reliability, observability, on-call, incident response, and post-incident learning.
•Define, sequence, and deliver multi-quarter roadmaps across competing priorities including compliance, marketplace/product growth, vendor work, engineering foundations, and KTLO.
•Lead cross-functional planning and negotiation with Product, Design, Legal/Compliance, Operations, Marketing, Data, and platform/infrastructure partners.

Experience:8+ years

Skills:People leadershipCross-functional collaborationTechnical judgmentRoadmap planningNegotiation

Languages:English

Tech Stack:Ruby on RailsPythonGolangPostgresRedisAWSAI/MLAI developer tools

Company Brief

Instacart

Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Glassdoor: 3.6

Website LinkedIn

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Instacart

3 days ago

Senior Engineering Manager, Activation & Engagement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Ontario, Alberta, British Columbia, Nova Scotia

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead Shopper Activation & Engagement end-to-end, owning the team operating model, roadmap execution, technical direction, and talent strategy across multiple engineering areas.
•Drive multi-quarter roadmap planning and sequencing across competing priorities, including compliance deadlines, marketplace/product growth initiatives, vendor work, and KTLO.
•Partner with cross-functional stakeholders (Product, Design, Data, Legal/Compliance, Operations, Marketing, Logistics, Matching/Dispatch, Payments/Transactions, Trust & Safety, Customer Experience) to align and negotiate tradeoffs.
•Develop and retain engineering talent across a team of 10–12 engineers, supporting senior engineers through career growth, performance management, talent planning, and organizational change.
•Set technical direction to improve reliability, observability, on-call hygiene, incident response, post-incident learning, and engineering velocity using modern AI developer tools and AI-assisted workflows.

Pay and Benefits

Salary: CAD 229,000 - 241,500 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of professional software engineering experience, including 5+ years managing software engineers (hiring, performance management, career development, calibration).
•Lead product engineering teams across mobile applications, backend services, and operationally sensitive systems.
•Apply strong technical judgment across distributed systems, service ownership, reliability, observability, on-call, incident response, and post-incident learning.
•Define, sequence, and deliver multi-quarter roadmaps across competing priorities including compliance, marketplace/product growth, vendor work, engineering foundations, and KTLO.
•Lead cross-functional planning and negotiation with Product, Design, Legal/Compliance, Operations, Marketing, Data, and platform/infrastructure partners.

Experience:8+ years

Skills:People leadershipCross-functional collaborationTechnical judgmentRoadmap planningNegotiation

Languages:English

Tech Stack:Ruby on RailsPythonGolangPostgresRedisAWSAI/MLAI developer tools

Company Brief

Instacart

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Glassdoor: 3.6

Website LinkedIn