Venue Manager (Freelance)

Fever Up
Jakarta
Workplace: OnsiteFreelanceFunction: Hospitality & Food ServiceSkills: ["Communication","Problem-solving","Staff management","Customer service","Operational coordination"]

Lead operations for Fever's Jakarta immersive venue, acting as duty manager and solo operator of the experience. Coordinate setup/teardown, staff scheduling, guest engagement, and on-site technical needs, partnering with local producers to ensure exceptional guest satisfaction. This freelance role combines hospitality, event management, and hands-on problem-solving in a fast-paced, high-energy environment.

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FursaFursa
Fever Up
Fever Up
3 months ago

Venue Manager (Freelance)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Lead operations for Fever's Jakarta immersive venue, acting as duty manager and solo operator of the experience. Coordinate setup/teardown, staff scheduling, guest engagement, and on-site technical needs, partnering with local producers to ensure exceptional guest satisfaction. This freelance role combines hospitality, event management, and hands-on problem-solving in a fast-paced, high-energy environment.
Location: Jakarta
Workplace: Onsite
Employment Type: Freelance
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Promote and maintain the highest standard of customer service through direct, high-energy hosting and guest interaction
  • •Coordinate with the local producer for the successful execution of the experience to ensure a positive guest satisfaction
  • •Oversee stock and cleanliness of all points of the overall experience; assist in training and development for new hires
  • •Understand and troubleshoot the technical requirements to run and service the experience, and report issues as they arise
  • •Work with Fever Ops on POS setup, ticket validation devices, check-in processes, and vendor/venue communications to ensure smooth operations

Key Requirements

  • •Must be fluent in English and Bahasa Indonesia, written and verbal
  • •Act as the primary duty manager and solo operator of the experience
  • •Coordinate and host live, fast-paced event experiences with a proactive, hands-on approach
  • •Manage the overall organization, planning and operations of set-up and teardown sequences linked to each area
  • •Schedule and manage staff through the agency platform and validate employee time sheets
Experience:Live eventsEntertainment
Skills:CommunicationProblem-solvingStaff managementCustomer serviceOperational coordination
Languages:EnglishBahasa Indonesia
Tech Stack:ExcelWordSlidesPOSTicketingAgency platform

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn